For Catana tenants

How to pay your rent

Rent is due on the 1st of every month. The easiest way is an Interac e-Transfer. Some banks also let you set it to repeat every month on its own.

The quick version

Everything you need to send rent by Interac e-Transfer.

Send torent@catanateam.ca
Your bank shows it asCATANA PROPERTY MANAGEMENT COR
MessageYour unit + address + month, e.g. “303-740 Kipps Ln – Nov rent”
DueThe 1st of every month

It deposits automatically, so there’s no security question or password to set. Pay the amount on your lease or your latest rent increase notice. If someone else sends the e-Transfer for you, or you change the email you pay from, tell us so we can match it to your unit.

Moving over from SIREG? If SIREG was taking rent from your account automatically, or you have a scheduled payment to SIREG, cancel it so you don’t pay twice. If you pay through TenantPay, the account number saved in your TenantPay payee belongs to SIREG. Ask us for your new one before you pay.

Step by step for your bank

Open your bank below. Each one covers sending an e-Transfer and whether your bank can repeat it monthly. Repeating payments are optional; you can always send rent yourself each month.

RBC Royal Bank

Send an e-Transfer

RBC Mobile app: Move Money → Send an Interac e-Transfer. The first time, tap To → Add and enter rent@catanateam.ca. Enter the amount and message, then send.

Online Banking: in the Quick Payments & Transfers box, choose your account, pick Interac e-Transfer as “To”, enter the amount, then Submit and follow the prompts.

Make it repeat every month

Yes, in the RBC Mobile app. When you send, set When to the 1st and choose a Frequency so it repeats.

Limits

RBC lets verified clients send up to $10,000 a day in the RBC Mobile app. You can see your own limits under Daily Transaction Limits.

Source: RBC: how to send money · RBC: Interac e-Transfer

TD Canada Trust

Send an e-Transfer

EasyWeb: Interac e-Transfer → Send Money → choose your account and amount → Recipient → Add New and enter rent@catanateam.ca → Next → Send Money.

TD app: Interac e-Transfer → Send Money → pick the recipient, account and amount → Next → Send Money. TD says to add a new recipient in EasyWeb or the latest TD app first.

Make it repeat every month

TD’s help pages don’t offer recurring e-Transfers. If you’d rather it run on its own, you can pay through TenantPay as a recurring bill payment instead (see below), or set a monthly reminder for a few days before the 1st. TD supports ongoing bill payments: Pay Bill → How Often → Ongoing → Monthly.

Limits

TD sets daily, weekly and monthly maximums. Your amount shows as “Available to send” in the app, or under Fees and Limits in EasyWeb.

Source: TD: send an e-Transfer (EasyWeb) · TD: pay a bill

Scotiabank

Send an e-Transfer

Scotia app or Scotia OnLine: Move money → Interac e-Transfer → choose your account → under To, Add contact and enter rent@catanateam.ca (you may be asked for a passcode) → amount → send.

Make it repeat every month

Scotiabank says it’s not currently possible to schedule an Interac e-Transfer. If you’d rather it run on its own, you can pay through TenantPay as a recurring bill payment instead (see below), or set a monthly reminder for a few days before the 1st.

Limits

A daily limit applies. You can change it in the app under More → Profile and settings → Manage transaction limits, or by calling Scotiabank.

Source: Scotiabank: scheduling e-Transfers · Scotiabank: sending an e-Transfer

BMO

Send an e-Transfer

BMO app: Pay & Transfer → Interac e-Transfer → select or add the recipient (rent@catanateam.ca) → amount and account → review → Continue. No security question is needed.

Online Banking: Pay & Transfer → Interac e-Transfer → enter the contact, amount and account → review → Continue.

Make it repeat every month

BMO’s personal banking pages don’t offer recurring e-Transfers. If you’d rather it run on its own, you can pay through TenantPay as a recurring bill payment instead (see below), or set a monthly reminder for a few days before the 1st. BMO bill payments can be set to repeat monthly when you pick the date.

Limits

BMO applies daily, weekly and monthly limits. Check yours in the app or with BMO.

Source: BMO: send money · BMO: pay bills

CIBC

Send an e-Transfer

Online Banking: Move Money → Interac e-Transfer → Send Money To → New Contact → enter a name and rent@catanateam.ca → Add Contact (a one-time code may be needed) → choose the contact, amount, account and Transfer Date → Send Money.

CIBC app: Send money → Select a contact → New contact → name and email → Save → amount → Continue → Send Money.

Make it repeat every month

Yes. In CIBC Online Banking, choose How Often (for example Monthly) and set the Transfer Date to the 1st. You can cancel a scheduled transfer before its send date at no cost.

Limits

CIBC sets its own limits. Check yours in Online Banking or with CIBC.

Source: CIBC: how to send an e-Transfer

Tangerine

Send an e-Transfer

App or website: select Interac e-Transfer → enter the contact (rent@catanateam.ca), your Chequing account, the amount and the date → Next → Send.

Make it repeat every month

Tangerine’s help pages don’t mention recurring e-Transfers. If you’d rather it run on its own, you can pay through TenantPay as a recurring bill payment instead (see below), or set a monthly reminder for a few days before the 1st.

Limits

$3,000 a day, $10,000 a week and $20,000 a month. Tangerine says these are set by Interac and it can’t change them. If your rent is over $3,000, send it in two parts on two days before the 1st, or use TenantPay.

Source: Tangerine: sending an e-Transfer · Tangerine: limits

Simplii Financial

Send an e-Transfer

App or online: Interac e-Transfer → Contact List → add a name and rent@catanateam.ca. Then Send Money → choose the contact, amount and account → Continue → confirm.

Make it repeat every month

Yes. Choose a frequency when you send. Recurring transfers need the recipient to use Autodeposit, which rent@catanateam.ca does. Simplii’s page lists weekly, biweekly, every 3 or 6 months and yearly; check whether Monthly appears in your app. You can cancel until 6:00 a.m. ET on the send day.

Limits

$3,000 in any 24 hours, $10,000 in 7 days and $30,000 in 30 days. If your rent is over $3,000, send it in two parts on two days before the 1st, or use TenantPay.

Source: Simplii: Interac e-Transfer

Another bank or credit union

Look for Interac e-Transfer under Send money, Transfers or Pay & Transfer. Add rent@catanateam.ca as a new contact, then send. Because we use Autodeposit, there’s no security question, and your bank shows the name CATANA PROPERTY MANAGEMENT COR before you confirm. Ask your bank whether it offers recurring e-Transfers.

Bank menus change from time to time. If a step looks different in your app, call us at (226) 507-2118 and we’ll walk you through it. Steps checked against each bank’s own help pages on October 24, 2026.

Paying through TenantPay

Prefer to pay as a bill in your online banking? TenantPay works with most Canadian banks and credit unions. Paying by online-banking bill payment costs you nothing; Catana covers the fee.

  1. Ask us for your account number. Email management@catanateam.ca or text (226) 507-2118. It starts with RNT and belongs to your unit only.
  2. Add TenantPay as a payee in your online banking: search for “TenantPay” under Add payee (it’s under Pay bills or Bill payments at most banks).
  3. Enter your RNT number as the account number.
  4. Pay it like any bill, at least 3 business days before the 1st, because bill payments take a few days to reach us. Most banks, including RBC, TD and BMO, also let you set a bill payment to repeat monthly.
  5. Coming from SIREG? If TenantPay is already in your payees, edit it and replace the old account number with your new Catana one. The old number pays SIREG.

TenantPay also has its own app, where card or pre-authorized payments may carry a fee that TenantPay charges you. Online-banking bill payment is free for you.

Questions

Do I have to set up automatic payments?

No. It’s your choice. A repeating e-Transfer or bill payment is just a convenience so you don’t forget. You can always send rent yourself each month.

Can I cancel an e-Transfer after I send it?

Not usually. Because rent@catanateam.ca uses Autodeposit, the money lands in our account right away and can’t be recalled. Before you confirm, check the name (CATANA PROPERTY MANAGEMENT COR) and the amount.

My rent is more than my bank’s daily e-Transfer limit.

Some banks cap e-Transfers at $3,000 a day. Send it in two parts on different days before the 1st, or pay through TenantPay, which doesn’t use e-Transfer limits. Tell us if you split it so we can match both parts.

What if the 1st is on a weekend or holiday?

Rent is still due on the 1st. An e-Transfer arrives within minutes any day of the week. A bill payment can take a few business days, so send it earlier.

Someone else pays my rent, or I changed my email.

That’s fine. Just tell us who it comes from, so we can match the payment to your unit.

Can I get a receipt?

Yes, any time, at no cost. Email management@catanateam.ca.

I can’t pay in full this month.

Tell us before the 1st. We’d much rather agree on a plan early.

I used to pay SIREG automatically. What do I do?

Cancel that automatic payment or withdrawal with your bank before the 1st, so you don’t pay twice. Keep your receipts for rent you paid SIREG.

Your tenant handbook

Rent, repairs, emergencies, house rules, the seasons and moving out, in four pages.

Download the handbook (PDF)
Request a repair

Questions about rent? Call or text (226) 507-2118 or email management@catanateam.ca. For emergencies, call (226) 507-2118 any time.