Owner Onboarding

Let’s get your property earning — without the headaches.

We’ve talked through the fit. Now confirm a few details and we’ll prepare your management agreement and set up your account — so rent, statements and payouts run like clockwork. Takes about three minutes.

Catana Property Management · Smart From Home Realty Ltd., Brokerage · REALTOR®-led, SW Ontario

What happens next

How onboarding works

Six simple steps from “yes” to your first statement — most of it handled on one call so you’re never chasing paperwork.

Discovery call ✓

We’ve reviewed your property and recommended the right package.

Confirm your details You’re here

The short form below — owner, property, package and start date.

Sign your agreement

We prepare it from your details and send it to e-sign (DocuSign). No retyping, no surprises.

Quick ID check + payout setup

At signing we verify your ID (a regulatory step for licensed brokerages) and confirm how you’d like your monthly payouts — handled securely, not on a web form.

We take it from here

We onboard your tenants, set up trust accounting, and wire your property into Xero.

Your first statement

Clear monthly statements and net rent in your account — and one number for anything.

Your plan

Your management package

A reminder of the three ways we manage — you’ll confirm the one we agreed on in the form below.

Standard

Full, hands-off management for a long-term rental.
  • Rent collection & owner payouts
  • Maintenance coordination
  • Tenant communication & inspections
  • Clear monthly statements
Most popular

Rent-Guard

Everything in Standard, plus extra protection & priority.
  • Rent-coverage protection
  • Priority maintenance response
  • Extra annual inspections
  • Annual rent & lease review

Short-Term

For furnished / short-stay (Airbnb-style) rentals.
  • Listing & booking management
  • Guest communication & turnovers
  • Pricing & calendar
  • Revenue reporting

Your exact fees are as agreed on our call — they’re set out in your Schedule A. Questions? Call (226) 507-2118.

Why owners stay

Your property, in safe hands

REALTOR®-led

Run by a licensed team under Emanuel Catana, Real Estate Broker.

Trust-accounted

Your rent flows through a regulated trust account, reconciled in Xero.

No fee when vacant

No tenant, no management fee — our incentives match yours.

Clear statements

Transparent monthly reporting — you always know where you stand.

Confirm your details

Everything we need to prepare your agreement and set up your account. About 3 minutes.

    — Helpful, if you have it —

    Got it — thank you!

    We’re preparing your management agreement and will send it to sign shortly. Questions? (226) 507-2118.

    One quick compliance step — a piece of ID

    As a licensed brokerage we’re required to verify your identity (a FINTRAC step) and keep it on file with our broker of record. Please email a clear photo of one piece of government-issued photo ID to management@catanateam.ca.

    Your banking details for payouts are set up securely at signing — never on this form.

    Questions before you sign? Let’s talk.

    One point of contact for everything — your property, your statements, your payouts.