For tenants in SIREG-managed condo units

Your home is safe. We’ve got you from here.

SIREG Management Inc., the company that rented your unit to you, is now bankrupt and has handed each unit back to its owner. The owner of your unit has stepped in and asked Catana Property Management to look after you and your home. Your lease continues. Your rent doesn’t change. Your rights stay exactly where they are.

Complete your 5-minute tenant check-inCall or text (226) 507-2118

Catana Property Management Corp. · Kitchener, Ontario · acting for the owner of your unit

Own a SIREG unit? See our page for owners

The short version

What this means for you

If you only read one part of this page, read this.

1

Your lease continues

Same terms, same rent, same due date. There is no new lease to sign.

2

Pay where your notice says

Your written Notice to Tenant comes from the owner of your unit and says where to pay rent from which date. Cancel any automatic payment to SIREG then. No notice yet? Don’t send rent to SIREG; SIREG itself has told tenants to stop. Call us and we’ll confirm in writing where to pay.

Paying Catana by e-Transfer or TenantPay? Step-by-step help for your bank: catanateam.ca/pay-rent

3

You never pay twice

Rent you paid SIREG before you got your notice counts as paid. Keep your receipt or bank record and tell us about it.

4

A real team, on call

Repairs, questions and emergencies now come to us. One number: (226) 507-2118.

What happened

Why your landlord changed

You didn’t do anything wrong, and nothing about your tenancy is being cancelled.

Your condo unit belongs to an individual owner. For years, SIREG Management Inc. leased units like yours from their owners, rented them to tenants, collected the rent and paid the owners each month. Many tenants never knew who actually owned their unit.

In September 2026, SIREG told owners it was facing “market and liquidity challenges” and could no longer make timely payments to them. The rent it collected stopped reaching the owners, and the story was covered by CBC News, CTV News and BNN Bloomberg.

When the company in the middle stops paying, the people at both ends are exposed. For you, that means your rent, your deposit, your records and your repairs all ran through a company that can no longer keep its commitments.

On September 25, 2026, SIREG filed a Notice of Intention under the federal Bankruptcy and Insolvency Act, with AlixPartners as the court-supervised Proposal Trustee. On October 7, SIREG and the Trustee told the Ontario Superior Court that SIREG will wind down, and that they will ask the court to transfer SIREG’s side of each condo tenancy to the owner of the unit.

SIREG has since written to the owners. It says it can no longer manage condo units, will surrender its tenancy and hand management back to each owner as soon as possible, and will send owners the lease and tenant information it has. It asks owners to contact their tenants directly about who manages the unit from now on.

In mid-October, SIREG also wrote to tenants. Its letter says management of each unit is moving to the unit owner, who becomes your landlord, and that you should pay no further rent to SIREG. On October 20 the court ended SIREG’s proposal proceedings, so its companies are now deemed bankrupt, with AlixPartners as trustee. Separately, a court-appointed administrator now runs many of the condo corporations until owners elect new boards.

Your tenancy doesn’t end. It moves with the unit to the owner, who has hired Catana Property Management to manage it, so you have a responsive team to deal with.

  1. Mid-September 2026
    SIREG notifies ownersIt says it can no longer guarantee rent payments to the owners.
  2. September 18
    Owner payments don’t arriveOwners report the monthly payments they expected never came.
  3. September 21 to 23
    National news coverageCTV News (CP24), BNN Bloomberg and CBC News report on it.
  4. September 25
    SIREG files for insolvency protectionA Notice of Intention under the Bankruptcy and Insolvency Act. AlixPartners is appointed Proposal Trustee.
  5. September 29
    Condo manager licence suspendedOntario’s condo management regulator (CMRAO) suspends SIREG’s licence to manage condo buildings.
  6. October 7
    Wind-down announcedSIREG and the Trustee ask the court to transfer condo tenancies to the unit owners. A hearing is requested for October 14 to 16.
  7. Week of October 12
    SIREG tells owners it is stepping backSIREG says it will surrender its tenancies and hand each unit back to its owner as soon as possible.
  8. October 15
    Condo administrator appointedThe court appoints an administrator to run 24 of the condo corporations until owners elect boards.
  9. Mid-October
    SIREG writes to tenantsIt says the owner is now your landlord and that you should pay no further rent to SIREG.
  10. October 20
    SIREG is bankruptThe court ends SIREG’s proposal proceedings. AlixPartners is the trustee.
  11. Date on your notice
    The owner becomes your landlordSame tenancy, same terms. Catana PM manages it for the owner and tells you in writing where rent goes.
In the news

Don’t take our word for it

Major outlets reported on SIREG’s payment problems in September. Last updated October 21, 2026. Tap any headline to read the full story on the publisher’s site.

CBC News headline: Liquidity challenges at SIREG Management leave Ontario condo investors scrambling
CBC News‘Liquidity challenges’ at SIREG Management leave Ontario condo investors scramblingSeptember 23, 2026 · Andrew LuptonRead on cbc.ca →

CP24 headline: Ontario real estate investors in limbo as Simple Investor property firm suspends payments
CP24 · CTV NewsOntario real estate investors in limbo as ‘Simple Investor’ property firm suspends paymentsSeptember 21, 2026 · Jon WoodwardRead on cp24.com →

BNN Bloomberg headline: Ontario real estate investors in limbo as Simple Investor property firm suspends payments
BNN BloombergOntario real estate investors in limbo as ‘Simple Investor’ property firm suspends paymentsSeptember 21, 2026 · Jon WoodwardRead on bnnbloomberg.ca →
A note for tenants: these stories focus on the owners who stopped being paid, and some mention that owners had no way to reach their tenants. That’s exactly the gap this page closes. The owner of your unit wants a direct, fair relationship with you, and wants every detail of your tenancy carried over correctly. The court filings themselves are public: read the Trustee’s October 7 filing (PDF).
Your rights

Your rights stay exactly the same

Ontario’s Residential Tenancies Act protects you no matter who owns or manages your unit. A change of landlord doesn’t change any of this.

✓
Your tenancy carries overThe owner takes over your tenancy on its existing terms. No new lease, no new application, no new deposit.
✓
Your rent stays the sameAny future increase needs 90 days’ written notice, can happen at most once every 12 months, and must follow Ontario’s rules.
✓
Your home is privateNobody enters your unit without 24 hours’ written notice, except in an emergency.
✓
You can’t be pushed outA change of landlord is not a reason to end a tenancy. Only the Landlord and Tenant Board can order an eviction.
✓
Repairs are the landlord’s jobYour unit must be kept in good repair. Tell us what needs fixing and we’ll deal with it.
✓
Your deposit is on the recordIf you paid a last month’s rent deposit, tell us what, when and to whom. It goes on your file so it’s properly accounted for.
✓
You can’t sign your rights awayNothing you fill in or sign on this page waives any right you have under the Residential Tenancies Act.
✓
It costs you nothingCatana Property Management is paid by the owner. There are no fees for tenants.

Want to read the rules yourself? See the Landlord and Tenant Board at tribunalsontario.ca/ltb. Free, independent legal help is also available through your local community legal clinic.

A word from your new management team

Your landlord wants this done right

The owners we work with didn’t choose this situation, and neither did you. What they asked of us is simple: make sure the people living in their units are treated fairly, that repairs get done, and that nobody loses a dollar or a right because of the problems at SIREG.

So here’s our promise. You’ll always know who your landlord is and how to reach us. Payments you made in good faith will be recognized. Repairs you’ve been waiting on will get a real answer. And when you call, a person will pick up.

Almir MouraProperty Manager, Catana Property Management · (226) 507-2118

Stay safe

How to know this is legitimate

Situations like this attract scammers. Be careful with anyone asking you to redirect rent, including us. Here’s how to check.

What we will do

  • Give you a written Notice to Tenant from the owner of your unit, naming Catana PM as their manager and saying where to pay rent.
  • Show you the owner’s written authorization and proof of ownership on request.
  • Answer at (226) 507-2118 or management@catanateam.ca so you can confirm anything before you pay.
  • Give you 24 hours’ written notice before any visit.

What we will never do

  • Ask for rent in cash, gift cards or cryptocurrency.
  • Ask you to pay anyone not named in your written notice.
  • Charge you a fee to “transfer” your lease.
  • Pressure you to move out or sign away your rights.
  • Threaten eviction over where you pay rent. A change of landlord is never a reason to end a tenancy.

You can also confirm who owns your unit yourself through Ontario’s land registry at onland.ca. If SIREG, or anyone else, asks you for rent due after the date in your notice, don’t pay it. Call us.

Tenant check-in & tenancy confirmation

The owner’s lawyers asked us to confirm the details of every tenancy so yours carries over exactly as it is. It takes about 5 minutes. Have your lease, your last 3 rent receipts and your last rent increase notice (N1), if you got one, handy. It also asks how you’ll pay rent from now on.

    1You and your household

    Best way to reach you

    2Your tenancyas requested by the owner’s lawyers

    2Nature of tenancy

    3Is there a written lease?

    10Appliances and services provided by the landlord

    11Who pays for each of these?

    Gas

    Hydro

    Water

    Heating

    Taxes

    Not sure? Leave it blank. Your lease usually says.

    3Rent payments and SIREG

    Is an automatic payment to SIREG still set up?

    How will you pay rent from now on?

    Pay only where your written Notice to Tenant says. For units Catana PM manages, you can pay by:

    • e-Transfer to rent@catanateam.ca. Put your unit number and name in the message. No fee for you.

    • TenantPay, as a bill payment from your own online banking. We’ll send you a new Catana TenantPay account number in writing. The number you used with SIREG still pays SIREG, so stop using it. Until you have the new number, use e-Transfer.

    Some owners collect rent themselves. If your notice says to pay the owner directly, keep doing that. We never ask for rent in cash, gift cards or cryptocurrency.

    Documents we need to confirm your rent

    Your last 3 rent receipts (or bank records showing the date and amount), plus the last rent increase notice you received (Form N1). No increase ever? Leave the N1 blank. Can’t upload now? Email them to management@catanateam.ca with your unit number in the subject.

    Tenant insurance (required)

    Tenant insurance protects your belongings and covers you if a fire or water leak starts in your unit. Many leases require it. No policy yet? Type “Getting it” and email proof of coverage to management@catanateam.ca within 30 days.

    4Your homeoptional, but it helps

    5Confirm and sign

    Every tenant on the lease can sign the same submission, or send one each. Prefer paper? Use “Print a signed copy”, sign it, and hand it to us at our introductory visit.

    ✓

    Thank you, you’re checked in

    We’ll confirm your file within one business day. If something in your unit is urgent, call (226) 507-2118 now.

    What happens next

    Four simple steps

    You check inFill in the form above. About five minutes.
    We confirm your fileWithin one business day, by your preferred method.
    We introduce ourselvesA short visit, always with 24 hours’ written notice.
    Business as usualRent receipts, repair requests and a direct line to us.
    Questions

    What tenants are asking

    Do I need to sign a new lease?
    No. Your existing tenancy continues with the owner on the same terms. The confirmation form on this page only records what those terms already are.
    Will my rent go up because of this?
    No. Your rent and due date stay the same. Any future increase has to follow Ontario’s rules: 90 days’ written notice and no more than once every 12 months.
    I already paid October rent to SIREG. Do I have to pay again?
    Rent you paid to SIREG before you received your Notice to Tenant counts as paid. Tell us the amount and date in the form and keep your receipt or bank record. You won’t be asked to pay the same month twice.
    SIREG is still asking me for rent. What do I do?
    If you’ve received a Notice to Tenant from your unit’s owner, don’t pay SIREG any rent due on or after the date in it, and cancel any automatic payment to SIREG (banks can take a few business days). If you haven’t received a notice from your owner yet, still don’t pay SIREG: its own October letter tells tenants to pay no further rent to SIREG. Call us at (226) 507-2118 and we’ll confirm in writing where to pay. Either way, tell us who contacted you.
    What is the court process, and does it affect me?
    On October 20 the Ontario Superior Court ended SIREG’s proposal proceedings, so SIREG’s companies are now deemed bankrupt, with AlixPartners as trustee. Before that, SIREG had surrendered its tenancies to the unit owners and told tenants to pay no further rent to SIREG. On October 15 the court also appointed an administrator to run 24 of the condo corporations, which look after shared areas, until owners elect new boards. Your lease, your rent and your rights under the Residential Tenancies Act stay the same. What changes is who your landlord is and where rent goes, and you’ll get both in writing. Read the October 20 court endorsement (PDF).
    What happens to my last month’s rent deposit?
    Tell us what you paid, when, and to whom, with proof if you have it. It goes on your tenancy file so it’s properly accounted for with the owner. Your rights around that deposit under the Residential Tenancies Act don’t change.
    Can I be evicted because SIREG is gone?
    No. A change of landlord is not a reason to end a tenancy. In Ontario, only the Landlord and Tenant Board can order an eviction, and only on grounds set out in the law.
    Who handles repairs now?
    We do, on the owner’s behalf, for anything inside your unit. List it in the form or call (226) 507-2118. Shared areas like elevators, heating, hot water systems and fire alarms belong to the condo corporation. SIREG used to manage those buildings. For 24 of the condo corporations, a court-appointed administrator now runs them until owners elect new boards, and the rest are before the court. Owners are working through that process; the Condominium Authority of Ontario has information on the process. Until that’s done, report shared-area problems to us and we’ll escalate them. For a fire, a gas smell or anything dangerous, call 911 first.
    Why do you need all these details?
    The owner’s lawyers asked us to confirm every tenancy’s terms, including rent, deposits and what’s included, so your tenancy carries over exactly as it is. It protects you as much as the owner. We only use your information to manage your tenancy.
    Does Catana Property Management charge me anything?
    No. We’re paid by the owner. There are no tenant fees.
    How do I know this isn’t a scam?
    Good question to ask. SIREG itself has warned about managers contacting tenants without clear authority from the owner. Your written Notice to Tenant comes from the owner of your unit and names us as their manager; we’ll show you the owner’s authorization and proof of ownership on request; and you can check ownership yourself at onland.ca. We’ll never ask for cash, gift cards or crypto. When in doubt, call us before you pay.

    Questions? Talk to a person.

    Call, text or WhatsApp us. We’d rather hear from you early than have you worry.

    Call (226) 507-2118WhatsApp usmanagement@catanateam.ca
    Catana Property Management Corp. · 548 Nathalie Cres, Kitchener, ON N2E 0H8Managing on behalf of the registered owner of your unit
    Call (226) 507-2118Tenant check-in